How to reset your CORP domain password
Department Knowledge Base (KB) Article
Subject: Domain account password reset
1. From any web browser, Visit https://email.edifecs.com
2. Enter your username followed by the domain name (edfx).
3. Choose an authentication method.
4. Click on the setting icon once you are logged in to your mailbox.
5. Click on options.
6. Find My account under the General tab.
7. Click on change your password to reset your password.
8. Enter your current password and new password in the respected columns.
9. Click on save to reset your password.
10. In case somehow user is not able to update the same then need to raise an ESD on Freshdesk portal (https://esd.edifecs.com).
11. For office 365 user there is no option to change the password from browser if user password is expired. They need to raise an ESD for the same for password reset.
12. Once password is reset by IT, users need to connect with VPN to change their domain password if user is working remotely.